Plexian Terms and Conditions

Welcome to Plexian Casino. These Terms and Conditions govern your access to and use of our official site, including all games, sports betting markets, promotions and services offered through Plexian Casino online. By registering an account, completing a Plexian Casino login, or otherwise using our platform, you confirm that you have read, understood and agreed to be bound by these Terms. If you do not agree with any part of this agreement, you must not use our services.

Acceptance of These Terms

We operate Plexian Casino as a service provided by Plexian Network B.V., registered at Kaya Richard J Beaujon z/n, Willemstad, Curacao. Payment processing is handled on our behalf by Pulsion Processing LTD. By creating an account with us, you enter into a binding legal agreement with our company, and you agree that we may amend these Terms at any time. Continued use of Plexian Casino after any update constitutes your acceptance of the revised Terms.

Eligibility

• You must be at least 18 years old, or the legal age of majority in your jurisdiction, to open an account with us.
• You must provide accurate, current and complete information when registering with Plexian Casino.
• You confirm that you are not accessing our services from a restricted territory, including the United States, Australia, the Netherlands, France, Belgium, Lithuania, South Africa, Curacao, Aruba, Sint Maarten, Sint Eustatius, Saba, Bonaire, or the Czech Republic.
• You may hold only one account with us; duplicate accounts may be closed and funds forfeited.

Licensing and Regulation

Plexian Casino is licensed and regulated under Curacao law by the Curacao Control Board, and we hold a CGA Verified Certificate confirming our compliance with applicable gaming regulations. Should any dispute arise that cannot be resolved directly with our support team, you may refer the matter to CADRE, an independent alternative dispute resolution entity approved by the Curacao Gaming Authority under certificate number CGA/ADR/2025/01. We are committed to operating transparently and fairly across every market we serve.

Account Registration and Verification

When you register with us, we ask you to provide personal details, including your name, date of birth, address and contact information. We reserve the right to request additional verification documents at any time, such as a passport, utility bills or bank statements, in order to comply with our anti-money laundering and know-your-customer obligations. A one-time verification process must be completed before your first cashout is processed. We will not process any withdrawal until your identity has been successfully confirmed.

Deposits and Withdrawals

We accept a wide range of payment methods, including Visa, Mastercard, PayPal, Skrill, Neteller, ecoPayz, Paysafecard, Bank Transfer, Revolut, Monzo, Interac, Bitcoin and other cryptocurrencies via CoinPayments. All deposits made through Plexian Casino are final and cannot be refunded or cancelled once processed. We accept transactions in GBP, EUR and select cryptocurrencies.

Withdrawal Limits and Processing

Our withdrawal limits are tied to your loyalty tier, ranging from GBP 2,000 per day for Copper members up to GBP 200,000 per day for VIP members, with corresponding 30-day caps. Plexian Casino withdrawal time depends on your loyalty status: payments are processed within 24 hours for Copper, Bronze, Silver, Gold and Ruby members, while Sapphire, Diamond, Platinum, Emerald and VIP members enjoy instant payment processing. We encourage all players to review current limits within their account dashboard.

Bonuses and Promotions

We offer a variety of promotions designed to reward both new and existing players. Our Plexian Casino bonus code system allows you to unlock these offers directly through the Cashier.

• Welcome Bonus: First Deposit Double Up offers 100% up to GBP 5,000 plus 100 real money spins on Forest Dreams, using promo code PLEXIAN. Deposit and bonus funds must be wagered 15 times, with slots contributing 100% and table games or live blackjack contributing 25%. The maximum qualifying bet is GBP 200 per hand or spin.
• Sunday Sports Bonus: A 100% match deposit bonus up to GBP 300 using code SUNDAY, requiring 5x wagering on odds of 2.1 or higher.
• Tuesday Double Up Bonus: 100% up to GBP 400 plus 50 free spins on Europe Transit, with the same 15x wagering structure as our welcome offer.
• Hot Summer Drops: A weekend prize drop campaign from Evoplay, offering a shared prize pool of 9,000 EUR, awarded automatically to qualifying real-money spins.

We reserve the right to amend, suspend or withdraw any Plexian Casino promo code offer at our sole discretion, and we may refuse or void bonuses obtained through fraudulent activity, bonus abuse, or breach of these Terms.

Plexian Cashback VIP Loyalty Programme

Our loyalty programme, Plexian Cashback VIP, rewards every player with daily cashback on sports and casino wagering, starting from 4% at Copper level and increasing to 24% at VIP status. Cashback is paid as real cash with no wagering requirements and may be withdrawn immediately. Advancing through our ten loyalty tiers also unlocks faster cashout processing and higher withdrawal limits.

Sports Betting and Casino Games

We provide access to a broad Plexian Casino online game library, spanning slots, live dealer tables, table games, video poker, scratch cards, bingo, keno and freeroll poker tournaments, alongside a full sportsbook and esports betting platform with live in-play markets across football, tennis, basketball, esports, motorsports and many other disciplines. We source our content from leading studios, including Nolimit City, PG Soft, Evolution Gaming, NetEnt, Betsoft and dozens of additional providers, ensuring fair and regularly audited gameplay.

Responsible Gambling

We are committed to promoting responsible play. You may request deposit limits, time-outs, or self-exclusion at any point by contacting our support team. We encourage you to gamble within your means and to treat our services as entertainment rather than a source of income.

Restricted Territories and Compliance

We do not knowingly accept players from restricted jurisdictions, including the United States, Australia, France, Belgium, and other listed territories. It is your responsibility to ensure that using Plexian Casino is lawful in your country of residence. We reserve the right to close accounts and void winnings where this obligation has been breached.

Account Suspension and Termination

We may suspend, restrict or close your account if we suspect fraud, collusion, bonus abuse, underage gambling, or any breach of these Terms. Where an account is closed due to a violation, we reserve the right to withhold associated funds pending investigation.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to Plexian Casino. To the fullest extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our platform, including technical failures or delays in payment processing.

Intellectual Property

All content available through our platform, including our logo, software and game titles, remains the property of Plexian Network B.V. or our licensed partners. You may not reproduce, distribute or exploit this content without our written consent.

Dispute Resolution

If you have a complaint, we ask that you first contact our support team via live chat or email at support@Plexian Casino.com. Should the matter remain unresolved, you may escalate your complaint to CADRE for independent review under certificate number CGA/ADR/2025/01.

Changes to These Terms

We may revise these Terms periodically to reflect regulatory or operational changes. We recommend checking this page regularly, as continued use of our services indicates your acceptance of any updates.

Contact Us

For questions regarding these Terms, your account, or any aspect of Plexian Casino, please reach our support team 24/7 via live chat or email at support@Plexian Casino.com. We are here to assist you at every step of your journey with us.